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How One Major Retailer Rewrote the Rules of (Social) Engagement to Stay Agile Online

Discover how a top retail brand grew its online community through quick thinking, innovative content creation tactics, and the help of Dash Hudson’s software.

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+30%

Increase in UGC

+37%

Increase in Post Comments

Staying Present While Thinking Ahead


Most brands have never dealt with the kinds of challenges that were brought on by 2020. With the closure of many brick-and-mortar stores and shift in focus to online operations, businesses have needed their communities more than ever before. For this top global retailer, that meant turning its processes inward for social media content creation and starting a new chapter on its channels. Find out why the brand’s agility, combined with the powerful tools in its Dash Hudson arsenal, was the perfect formula to keep calm and ‘Gram on.


Discover:

  • How to streamline your content creation calendar using Dash Hudson’s Insights.
  • Why community management is an essential part of any social strategy.
  • Best practices for organically incorporating user-generated content into your visual mix.
Read the Case Study

"Everyday we’re on Dash Hudson and looking at the analytics. Because everything is moving so quickly, we need to make decisions daily and weekly on what our direction is going to be. The reporting side and the organic reach has been vital."

Social Editor at Leading Retail Brand

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