Our GDPR Compliance
We Are GDPR Compliant
The EU General Data Protection Regulation (GDPR) has set a new standard for how companies use and protect EU citizens’ data. It replaced the EU Data Protection Directive and took effect May 25th 2018.
At Dash Hudson, we’ve been working hard to prepare for GDPR, to ensure that we fulfill our obligations and maintain our transparency about customer messaging and how we use data.
Our team is dedicated to ensuring that our practices are GDPR-compliant and that we continue to implement industry leading functionality across our platform.
We are fully committed to continuing to enhance the Dash Hudson platform as GDPR best practices are developed.
It’s equally important to us to help you, our customers, understand what the GDPR means for your business in relation to Dash Hudson.
Here’s an overview of GDPR, and how we are addressing it at Dash Hudson:
What's GDPR?
The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that came into effect on May 25, 2018. It replaced the EU Data Protection law to strengthen the protection of “personal data” and the rights of the individual. It is a single set of rules which govern the processing and monitoring of EU data.
Does It Affect Me?
Yes, most likely. If you hold or process the personal data of any person in the EU, the GDPR will apply to you, whether you’re based in the EU or not.
How Has Dash Hudson Prepared For GDPR?
We carefully reviewed processes and data models to make sure we meet ongoing legal obligations, and are continuously doing the best thing for our customers and yours.
Here are the main things we’ve been doing to ensure we’re setting up ourselves and our customers up to meet GDPR obligations:
We Will Respond Promptly To Data Requests
Our customers can easily and fully delete all data linked to an individual user.
Dash Hudson helps you meet your data portability requirements for GDPR. You can easily export all of your data or granular subsets linked to an individual. To make a data request please contact compliance@dashhudson.com.
We Have Updated Our Data Processing Agreement (DPA)
Strong data protection commitments are a key part of GDPR’s requirements. Our updated data processing agreement shares our privacy commitments and sets out the terms for Dash Hudson and our customers to meet GDPR requirements. This is available for customers to view and opt in here.
We Have Appointed A Data Protection Officer
We have appointed a dedicated Data Protection Officer to oversee and advise on our data management. For anything related to data protection, please email compliance@dashhudson.com.
We Are Coordinating With Our Vendors
We continue to review the compliance of our vendors, assessing their GDPR implementation, and arranging similar GDPR-ready data processing agreements with them.
We Are Taking New Security Measures
Security is a priority for us. We have built a robust security framework and continuously review our internal access design to ensure the right people have access to the right level of customer data. More details are available on our Security page.
We’ll keep sharing information on our progress, and we’ll also help our customers and prospective customers be compliant. Some steps you can take are:
- Get familiar with the GDPR requirements and how they affect your company.
- Speak with your lawyer about what your companies course of action should be.
- Map out everywhere you process data and carry out a gap analysis.
- Look at your product roadmap and think about privacy when you’re planning.
Questions?
Feel free to reach out to us at compliance@dashhudson.com if you have any questions about how we’re complying with GDPR - we’d be happy to talk to you about it.
How To Contact Dash Hudson With Data Queries
At Dash Hudson, we are dedicated to ensuring that our practices are GDPR-compliant. We will continue to implement industry leading functionality across our platform and maintain our transparency about customer messaging and how we use data.
We have appointed a dedicated Data Protection Officer to oversee and advise on our data management. For anything related to data protection, please email compliance@dashhudson.com.
DISCLAIMER: This website is neither a magnum opus on EU data privacy nor legal advice for your company to use in complying with EU data privacy laws like the GDPR. Instead, it provides background information to help you better understand how Dash Hudson has addressed some important legal points. This legal information is not the same as legal advice, where an attorney applies the law to your specific circumstances, so we insist that you consult an attorney if you’d like advice on your interpretation of this information or its accuracy. In a nutshell, you may not rely on this paper as legal advice, nor as a recommendation of any particular legal understanding. The products, services, and other capabilities described herein are not suitable for all situations and may have restricted availability.
