Social Media Community Manager

Foster Relationships with Your Most Engaged Audience

Community is everything. Engage with your paid and organic audiences in real-time. Your connected Community inbox allows you to collaborate with your team, measure for sentiment trends and escalate messages to your team’s CX platform.

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Community is everything. Engage with your paid and organic audiences in real-time. Your connected Community inbox allows you to collaborate with your team, measure for sentiment trends and escalate messages to your team’s CX platform.

Sentiment Analysis

Sentiment insights let you know how your audience is responding to your latest posts and if a shift in strategy is needed.

Improved Responsiveness

Keep your customers happy. Provide standout customer care moments and address their needs as soon as they arise.

Source Relationships

Your brand evangelists are already posting about you in their Stories. Connect with them by using direct messaging to identify your next potential partnership.

"ALOHA never ignores a message or tagged post. Our customers breathe life into the brand, and ALOHA uses Instagram as a means to connect one-on-one with followers by answering questions and having open discussions."

Taylor Cronk,
Taylor Cronk,
Former Social Media Manager
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#1 Ease of Use and Best Performance
Social Media Management Software

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Protect Your Brand Image

Automated sentiment analysis of each comment allows you to identify and address negative comments quickly.

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Multi-Channel Community

Inbox insights provide a holistic view of your multi-channel brand health in one place for easy reporting. Easily understand, engage with, and escalate DMs, comments and Tweets between teams in one click with Dash Hudson’s Zendesk and Salesforce Integrations.

Inbox Automation

Save time by setting message rules to manage your inbox for you. You respond to your audience, the Community Manager will do the rest.

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360° Social Management

All of your most essential social and community management tools in one convenient place. Eliminate the need to switch between tools and focus your time on efficient collaboration with Dash Hudson’s customer experience tools and integrations.

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