Dash Hudson helps brands measure the performance of their Pins and discover which ones are engaging their target markets to drive traffic and revenue. We’ll help you stay on the beat with the status of your Pinterest account at a moment’s notice, dive deeper into the metrics and dates of your choice, understand which Pins are inspiring action, and easily share your findings with your team. First, you need to get connected!
To connect your Pinterest account to Dash Hudson, you’ll need:
General Troubleshooting Tips
When I Tried to Authorize Pinterest, the Connection Failed
Step 1: Check that you have a business account
If you see either of these prompts to unlock and use business tools, you don’t have a business account. If you navigate to Pinterest | Account Settings and you see the below top navigation you’re definitely in a business account.
Step 2: If you don’t have a business account, create one.
I’ve Tried Everything, and I Still Can’t Get Access. What Do I do?
Q: Once I connect my Pinterest, how far back will I be able to see?
A: On the date you connect you'll see data as far back as 90 days for individual Pin stats, with an estimate for all time. After your connection is live for 90 days, you’ll be able to see back as far as your connection date for individual Pin stats. Your follower data will only start from your connection date onwards as we can't access historical data.
Q: Why did my Pinterest disconnect?
A: Pinterest accounts on the Dash Hudson platform will disconnect when there is a password change and/or when a brand revokes the Dash Hudson app access in their Pinterest account settings. There may also be issues if your account isn’t configured as a business account. If you try to re-connect and it doesn’t work please let us know!
Was this helpful? If there’s anything we can expand on here, or if you’re still having trouble connecting, please don’t hesitate to reach out to your Customer Success Representative, firstname.lastname@example.org or the chat in the Dash Hudson platform. We’re happy to help.